FAQs

Housing

Is there housing? 
Limited on-campus housing is available at some locations. Please contact your Training Program Administrator for the details.

Is housing subsidized? 
Yes, housing is subsidized. Rent is taken from your paycheck twice per month..

If my request cannot be accommodated, does the hospital provide me with some assistance in finding housing?  
The Real Estate Office may be able to make some recommendations, but there are no guarantees of placement.

Parking

Is there Parking? 
Parking is available at most locations. For specifics about free parking and vouchers at your facility, please contact your TPA.

Accessing Email

Is a work e-mail provided? 
As part of our efforts to “go green” and make life more convenient for you, all employees are provided with a work email account. You’ll want to be sure to regularly check your email for health system news, messages from CEO Michael Dowling, events, employee discounts and much more.

Instructions to access Email

  1. Login to Employee Self Service
  2. Click on Email on the left side of the screen You will then be taken to your Northwell Health mailbox through
  3. Outlook where you can send and receive emails. You can also look up Northwell Health employees, view their contact information, and schedule meetings with your co-workers.

Rotation Schedules, Hours and Uniforms

Are we given a meal allowance? 
Please inquire with your TPA to find out if you are eligible.

Are lab coats/uniforms provided? 
Please inquire with your TPA.

Educational Development

Are we reimbursed for books and conferences? 
These types of reimbursements are departmental specific. Please inquire with your TPA.

Do you provide classes, like PALS, BLS, ACLS, ATLS, etc.? 
Contact your TPA for details on how to register. For Lenox Hill Hospital residents and fellows, contact the Medical Education Office. Please note there may be a fee for some courses.

Visas

What is the process for applying for H-1B, J-1 visa, etc? 
Please contact Marie Toto, Manager Office of Academic Affairs, for assistance. For Staten Island University Hospital Residents/Fellows, please submit your Visa information to your Program Directors or Amy Durante in the Department of Academic Affairs. For Lenox Hill please reach out to Yanick Joseph.

For IMGS applying for Social Security number; where are the social security offices located? 

5th Floor 
211 Station Road 
Mineola, NY 11501
Phone: 800-772-1213

3rd Floor 
123 William Street 
New York, NY 10038

3rd Floor District Office
155-10 Jamaica Avenue
Jamaica, NY 11432
800-772-1213

2389 Richmond Avenue 
Staten Island, NY 11432

2nd Floor 
1510 Hylan Blvd 
Staten Island, NY 10305

How much vacation time are residents and fellows entitled to? 
Residents and fellows receive 20 days of vacation. You can review benefits information in the Working Here section of this website.

Orientation

What can I expect from Orientation? 
All new residents will participate in a full-day orientation geared to welcome and inspire you to the organization, and convey the health system’s mission, vision, core values and expectations. You’ll hear from senior leadership and learn what it means to practice medicine here. Please note that residents and fellows will also be required to attend a departmental/on-site orientation (please check with your TPA for the day, time and location).

When is Orientation? 
The in-person Resident and Fellows Orientation is a required event that will welcome you to the organization, allow you to engage with leadership, and get your questions answered.

You will receive a formal notice/email from the Office of Academic Affairs in the coming weeks. Please note that residents and fellows will also be required to attend a departmental/on-site orientation (please check with your TPA for the day, time and location).

Will I receive a schedule or summary of events happening prior to the start date? 
Yes, contact your TPA  if you do not receive information.

I am currently in a training program and cannot make it to orientation. What do I do? 
Contact your TPA.

Resident and Fellow Forum

Resident and Fellow Forum
What is the Residents and Fellows Forum (RFF)?
Originally founded during the academic year of 2007 – 2008, the Residents and Fellows Forum (RFF) represents the interests of the over 1,500 physician trainees at Northwell Health and the Zucker School of Medicine at Hofstra/Northwell. It was developed out of a need to assist Graduate Medical Education Committee and Office of fAcademic Affairs/Medical Education Office to implement various programs and policies, with the hopes of improving residents’ and fellows’ patient care, education, and work environment. The RFF also functions as a liaison between administration, staff, and residents and fellows to resolve active issues and as a forum for discussing topics that will enhance the quality of life. Forum committee members attend monthly meetings of the GMEC, who then reports to the Medical Board and the Dean and Chief Academic Officer of Northwell Health and works to help resolve any issues pertinent to resident and fellow education and work/living environment.

Is there an online community for the RFF?
The RFF invites you to join their Facebook Group. Here you can share stories, advice, support and encouragement to one another. You can also post all local information like meetings, events, housing tips and tricks, questions about local places, etc.